{"id":31,"date":"2024-04-10T02:30:24","date_gmt":"2024-04-10T02:30:24","guid":{"rendered":"https:\/\/roseinglass.kinsta.cloud\/?page_id=31"},"modified":"2025-07-18T13:06:53","modified_gmt":"2025-07-18T13:06:53","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/petalwhim.com\/uk\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"<script src=\"https:\/\/www.google.com\/recaptcha\/api.js\" async defer><\/script>\n\n    <form id=\"custom-contact-form\" method=\"post\" action=\"\" data-trp-original-action=\"\">\n        <label for=\"custom_name\">Name<\/label>\n        <input type=\"text\" id=\"custom_name\" name=\"custom_name\" required>\n\n        <label for=\"custom_email\">Email<\/label>\n        <input type=\"email\" id=\"custom_email\" name=\"custom_email\" required>\n\n        <label for=\"custom_phone\">Phone (Optional)<\/label>\n        <input type=\"text\" id=\"custom_phone\" name=\"custom_phone\">\n\n        <label for=\"custom_message\">Message<\/label>\n        <textarea id=\"custom_message\" name=\"custom_message\" required><\/textarea>\n\n        <button type=\"submit\" id=\"submit-button\">Send Message<\/button>\n\t\t<div class=\"g-recaptcha\" data-sitekey=\"6LegiocrAAAAAPtGEsgdOSpPsfhGYLbPenTsIO07\"><\/div>\n\n    <input type=\"hidden\" name=\"trp-form-language\" value=\"uk\"\/><\/form>\n\n    <div id=\"form-response\"><\/div>\n\n    <script type=\"text\/javascript\">\n        document.getElementById(\"custom-contact-form\").addEventListener(\"submit\", function(event){\n            event.preventDefault(); \/\/ Prevent the form from submitting normally\n\n            var formData = new FormData(this); \/\/ Get form data\n            var responseDiv = document.getElementById(\"form-response\");\n            var submitButton = document.getElementById(\"submit-button\");\n\n            \/\/ Disable the submit button and show loading spinner\n            submitButton.disabled = true;\n            responseDiv.innerHTML = \"<div id='loading-spinner' style='text-align:center;'><img src='\/wp-content\/uploads\/2025\/07\/loading-spinner-custom.gif' alt='Loading...'><\/div>\";\n    var recaptcha = document.querySelector('#g-recaptcha-response').value;\n    if (!recaptcha) {\n        responseDiv.innerHTML = \"<p style='color: red; font-weight: bold; font-size: 1.2em;'>Please complete the CAPTCHA.<\/p>\";\n        submitButton.disabled = false;\n        return;\n    }\n            \/\/ AJAX request\n            var xhr = new XMLHttpRequest();\n            xhr.open(\"POST\", window.location.href, true); \/\/ Post to the same page\n            xhr.onload = function () {\n                if (xhr.status === 200) {\n                    responseDiv.innerHTML = \"<p style='color: green; font-weight: bold; font-size: 1.2em;'>Thank you! Your message has been sent successfully.<\/p>\";\n                } else {\n                    responseDiv.innerHTML = \"<p style='color: red; font-weight: bold; font-size: 1.2em;'>Sorry, something went wrong. Please try again.<\/p>\";\n                }\n\n                \/\/ Re-enable the submit button after response\n                submitButton.disabled = false;\n            };\n            xhr.onerror = function () {\n                responseDiv.innerHTML = \"<p style='color: red; font-weight: bold; font-size: 1.2em;'>Sorry, something went wrong. Please try again.<\/p>\";\n                submitButton.disabled = false;\n            };\n            xhr.send(formData);\n        });\n    <\/script>\n\n    <style>\n        #submit-button {\n            background-color: #661731; \/* Button background color *\/\n            color: white; \/* Button text color *\/\n            padding: 10px 20px;\n            border: none;\n            cursor: pointer;\n            font-size: 1em;\n        }\n\n        #submit-button:hover {\n            background-color: #550e2f; \/* Darker background on hover *\/\n        }\n\n        #form-response {\n            margin-top: 15px;\n        }\n\n        #loading-spinner img {\n            width: 50px; \/* Adjust size *\/\n            height: 50px;\n        }\n    <\/style>\n\n    \r\n<h2>Other ways to contact us<\/h2>\r\n<p><strong>By email<\/strong> Email : contact@petalwhim.com If you have reached out to us via email, we appreciate your patience as our team works to respond to each inquiry. We will do our best to answer within 48 hours. Please note that our response time may be delayed if we are experiencing the high volume of messages especially during sales period and christmas. We will do our best to get back to you as soon as possible. Thank you for your understanding.<\/p>\r\n<p><strong>By phone<\/strong> If you have any questions or concerns, please do not hesitate to give us a call. We are more than happy to assist you. Our customer service line is available Monday-Friday from 8:00am to 8:00pm UTC+11.<\/p>\r\n<p><strong>By post mail<\/strong> Address : Petal Whim\u2122, 275 New North Road, Islington London, N1 7AA, United Kingdom We typically respond to post mails within 7-14 business days.<\/p>\r\n<h2>Our commitment to great customer service<\/h2>\r\nPetal Whim\u2122 is committed to providing great customer service. We believe that our customers deserve the best possible experience when shopping with us, and we strive to provide that every time. Our customer service team is always available to answer any questions you may have, and help you find the perfect product for your needs. We know that your time is valuable, so we appreciate your business and thank you for choosing Petal Whim\u2122!<\/p>\r\n<h2>Privacy<\/h2>\r\n<p>Our exchanges are strictly confidential and all our exchanges will remain privates. In compliance with our Privacy Policy, we do not transmit any data to third parties.<\/p>","protected":false},"excerpt":{"rendered":"Other ways to contact us By email Email : contact@ If you have reached out to us via email, we appreciate your patience as our team works to respond to each inquiry. We will do our best to answer within 48 hours. 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