{"id":24,"date":"2024-04-10T02:26:26","date_gmt":"2024-04-10T02:26:26","guid":{"rendered":"https:\/\/roseinglass.kinsta.cloud\/?page_id=24"},"modified":"2024-06-06T01:04:53","modified_gmt":"2024-06-06T01:04:53","slug":"politica-de-rambursare-si-returnare","status":"publish","type":"page","link":"https:\/\/petalwhim.com\/ro\/politica-de-rambursare-si-returnare\/","title":{"rendered":"Politica de rambursare \u0219i returnare"},"content":{"rendered":"<h2>A\u0219 dori s\u0103 <strong>return<\/strong> sau <strong>schimb*<\/strong> un articol care nu mi se potrive\u0219te.<\/h2>\r\n<strong>Pasul 1:<\/strong> Dac\u0103 dori\u021bi s\u0103 <strong>return<\/strong> sau <strong>schimb<\/strong> articolul dvs. (pentru a ob\u021bine o alt\u0103 dimensiune sau culoare), asigura\u021bi-v\u0103 c\u0103 \u00eendeplini\u021bi urm\u0103toarele condi\u021bii:\r\n<ul>\r\n \t<li>Ave\u021bi la dispozi\u021bie 30 de zile de la data primirii coletului pentru a ni-l returna.<\/li>\r\n \t<li>Etichetele trebuie s\u0103 fie ata\u0219ate la articol \u00een acela\u0219i mod \u00een care au fost primite.<\/li>\r\n \t<li>Articolul trebuie s\u0103 fie \u00een ambalajul s\u0103u original.<\/li>\r\n<\/ul>\r\n<strong>Pasul 2:<\/strong> Contacta\u021bi-ne prin e-mail la contact@petalwhim.com sau direct prin contactul nostru.\r\n\r\nAsigura\u021bi-v\u0103 c\u0103 pe e-mail apar urm\u0103toarele informa\u021bii: dvs.\u00a0<strong>num\u0103rul de ordine<\/strong>, <strong>denumirile elementelor returnate<\/strong>, precum \u0219i <strong>ceea ce dori\u021bi s\u0103 ob\u021bine\u021bi \u00een urma return\u0103rii<\/strong> (rambursare, voucher sau schimb cu o alt\u0103 m\u0103rime\/culoare).\r\n\r\n<strong>Pasul 3:<\/strong>\u00a0V\u0103 vom r\u0103spunde \u00een termen de 48 de ore cu adresa po\u0219tal\u0103 la care s\u0103 returna\u021bi bunurile.\r\n\r\nV\u0103 inform\u0103m c\u0103\u00a0<strong>costurile de transport de returnare r\u0103m\u00e2n pe cheltuiala dumneavoastr\u0103<\/strong>.\r\n\r\n<em>Articolele trebuie s\u0103 fie returnate \u00een starea lor original\u0103. Articolele care au fost sp\u0103late sau purtate (f\u0103r\u0103 etichet\u0103) nu pot fi returnate sau rambursate.<\/em>\r\n\r\n<strong>Pasul 4<\/strong>: Confirma\u021bi-ne prin e-mail c\u0103 produsul dvs. a fost expediat \u0219i furniza\u021bi-ne datele de livrare.\u00a0<strong>num\u0103rul de expediere al pachetului<\/strong>.\r\n\r\nAcest lucru ne va permite s\u0103 pl\u0103tim taxele vamale, dac\u0103 sunt aplicate.\u00a0<strong>Dac\u0103 nu avem aceste informa\u021bii, nu vom putea pl\u0103ti taxele vamale, iar coletul v\u0103 va fi returnat automat.<\/strong>.\r\n\r\n<strong>Pasul 5:<\/strong> De \u00eendat\u0103 ce primim articolele, acestea vor fi inspectate \u0219i, \u00een func\u021bie de cererea dumneavoastr\u0103, vom:\r\n<ul>\r\n \t<li>Rambursarea articolelor: ve\u021bi primi un e-mail de confirmare a ramburs\u0103rii comenzii dumneavoastr\u0103. Rambursarea se prime\u0219te, \u00een general, \u00een termen de 5 zile lucr\u0103toare<\/li>\r\n \t<li>Schimba\u021bi articolele: Articolele vor fi schimbate de c\u0103tre cei indica\u021bi \u00een formularul de returnare, ve\u021bi primi un e-mail de confirmare a schimbului, precum \u0219i un nou num\u0103r de comand\u0103.<\/li>\r\n<\/ul>\r\nPetal Whim\u2122 \u00ee\u0219i rezerv\u0103 dreptul de a refuza retururile trimise sau comunicate dup\u0103 \u00eent\u00e2rzierea return\u0103rii, sau articolele care nu sunt \u00een aceea\u0219i stare ca atunci c\u00e2nd au fost primite. Odat\u0103 ce returnarea este aprobat\u0103, ve\u021bi fi rambursat prin intermediul <strong>aceea\u0219i metod\u0103 de plat\u0103 folosit\u0103 pentru a face achizi\u021bia<\/strong>. Termenul maxim de rambursare este de 10 zile. V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 termenul de rambursare \u00een contul dvs. bancar depinde \u00eentotdeauna de banca dvs.","protected":false},"excerpt":{"rendered":"Doresc s\u0103 returnez sau s\u0103 schimb* un articol care nu mi se potrive\u0219te. Pasul 1: Dac\u0103 dori\u021bi s\u0103 returna\u021bi sau s\u0103 schimba\u021bi articolul (pentru a ob\u021bine o alt\u0103 m\u0103rime sau culoare), v\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 \u00eendeplini\u021bi urm\u0103toarele condi\u021bii: Ave\u021bi la dispozi\u021bie 30 de zile de la primirea coletului pentru a-l returna [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Petal Whim\u2122<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Petal Whim\u2122\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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