{"id":24,"date":"2024-04-10T02:26:26","date_gmt":"2024-04-10T02:26:26","guid":{"rendered":"https:\/\/roseinglass.kinsta.cloud\/?page_id=24"},"modified":"2024-06-06T01:04:53","modified_gmt":"2024-06-06T01:04:53","slug":"politica-de-reembolso-e-devolucoes","status":"publish","type":"page","link":"https:\/\/petalwhim.com\/pt\/politica-de-reembolso-e-devolucoes\/","title":{"rendered":"Pol\u00edtica de reembolso e devolu\u00e7\u00e3o"},"content":{"rendered":"<h2>Gostaria de <strong>retorno<\/strong> ou <strong>troca*<\/strong> um artigo que n\u00e3o me conv\u00e9m.<\/h2>\r\n<strong>Passo 1:<\/strong> Se desejar <strong>retorno<\/strong> ou <strong>troca<\/strong> o seu artigo (para obter um tamanho ou cor diferente), certifique-se de que cumpre as seguintes condi\u00e7\u00f5es:\r\n<ul>\r\n \t<li>Disp\u00f5e de 30 dias ap\u00f3s a rece\u00e7\u00e3o da sua encomenda para a devolver.<\/li>\r\n \t<li>As etiquetas devem ser colocadas no artigo da mesma forma que foram recebidas.<\/li>\r\n \t<li>O artigo tem de estar na sua embalagem original.<\/li>\r\n<\/ul>\r\n<strong>Passo 2:<\/strong> Contacte-nos por correio eletr\u00f3nico para contact@petalwhim.com ou diretamente atrav\u00e9s do nosso contacto.\r\n\r\nCertifique-se de que as seguintes informa\u00e7\u00f5es aparecem no seu correio eletr\u00f3nico: o seu\u00a0<strong>n\u00famero de ordem<\/strong>, <strong>nomes dos objectos devolvidos<\/strong>, bem como <strong>o que pretende obter com a devolu\u00e7\u00e3o<\/strong> (reembolso, vale ou troca por um tamanho\/cor diferente).\r\n\r\n<strong>Passo 3:<\/strong>\u00a0Responder-lhe-emos no prazo de 48 horas com o endere\u00e7o postal para onde deve devolver a mercadoria.\r\n\r\nInformamos que\u00a0<strong>os custos de envio da devolu\u00e7\u00e3o ficam a cargo do utilizador<\/strong>.\r\n\r\n<em>Os artigos devem ser devolvidos no seu estado original. Os artigos que tenham sido lavados ou usados (sem a etiqueta) n\u00e3o podem ser devolvidos ou reembolsados.<\/em>\r\n\r\n<strong>Passo 4<\/strong>: Confirme-nos por correio eletr\u00f3nico que o seu produto foi expedido e indique-nos o\u00a0<strong>n\u00famero de envio da encomenda<\/strong>.\r\n\r\nIsto permitir-nos-\u00e1 pagar as taxas alfandeg\u00e1rias, caso sejam aplicadas.\u00a0<strong>Se n\u00e3o dispusermos desta informa\u00e7\u00e3o, n\u00e3o poderemos pagar as taxas aduaneiras e a sua encomenda ser-lhe-\u00e1 devolvida automaticamente<\/strong>.\r\n\r\n<strong>Passo 5:<\/strong> Assim que recebermos os artigos, estes ser\u00e3o inspeccionados e, de acordo com o seu pedido, n\u00f3s:\r\n<ul>\r\n \t<li>Reembolso dos seus artigos: receber\u00e1 um e-mail para confirmar o reembolso da sua encomenda. Os reembolsos s\u00e3o geralmente recebidos no prazo de 5 dias \u00fateis<\/li>\r\n \t<li>Trocar os seus artigos: Os artigos ser\u00e3o trocados pelas pessoas indicadas no seu formul\u00e1rio de devolu\u00e7\u00e3o. Receber\u00e1 uma mensagem de correio eletr\u00f3nico a confirmar a troca, bem como um novo n\u00famero de encomenda.<\/li>\r\n<\/ul>\r\nA Petal Whim\u2122 reserva-se o direito de recusar devolu\u00e7\u00f5es enviadas ou comunicadas ap\u00f3s o atraso da devolu\u00e7\u00e3o, ou artigos que n\u00e3o estejam nas mesmas condi\u00e7\u00f5es em que foram recebidos. Uma vez aprovada a devolu\u00e7\u00e3o, ser-lhe-\u00e1 reembolsado atrav\u00e9s do <strong>o mesmo m\u00e9todo de pagamento utilizado para efetuar a compra<\/strong>. O prazo m\u00e1ximo de reembolso \u00e9 de 10 dias. Tenha em aten\u00e7\u00e3o que o prazo de reembolso na sua conta banc\u00e1ria depende sempre do seu banco","protected":false},"excerpt":{"rendered":"Gostaria de devolver ou trocar* um artigo que n\u00e3o me serve. Passo 1: Se pretender devolver ou trocar o seu artigo (para obter um tamanho ou uma cor diferente), certifique-se de que cumpre as seguintes condi\u00e7\u00f5es: Disp\u00f5e de 30 dias ap\u00f3s a rece\u00e7\u00e3o da sua encomenda para a devolver [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Petal Whim\u2122<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Petal Whim\u2122\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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