{"id":24,"date":"2024-04-10T02:26:26","date_gmt":"2024-04-10T02:26:26","guid":{"rendered":"https:\/\/roseinglass.kinsta.cloud\/?page_id=24"},"modified":"2024-06-06T01:04:53","modified_gmt":"2024-06-06T01:04:53","slug":"zasady-vraceni-penez-a-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/petalwhim.com\/cs\/zasady-vraceni-penez-a-vraceni-zbozi\/","title":{"rendered":"Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<h2>R\u00e1d bych <strong>vr\u00e1tit<\/strong> nebo <strong>v\u00fdm\u011bna*<\/strong> polo\u017eku, kter\u00e1 mi nevyhovuje.<\/h2>\r\n<strong>Krok 1:<\/strong> Pokud byste cht\u011bli <strong>vr\u00e1tit<\/strong> nebo <strong>v\u00fdm\u011bna<\/strong> (abyste z\u00edskali jinou velikost nebo barvu), ujist\u011bte se, \u017ee spl\u0148ujete n\u00e1sleduj\u00edc\u00ed podm\u00ednky:\r\n<ul>\r\n \t<li>Na vr\u00e1cen\u00ed z\u00e1silky m\u00e1te 30 dn\u00ed od jej\u00edho obdr\u017een\u00ed.<\/li>\r\n \t<li>\u0160t\u00edtky mus\u00ed b\u00fdt na polo\u017ece p\u0159ipevn\u011bny stejn\u00fdm zp\u016fsobem, jak\u00fdm byly obdr\u017eeny.<\/li>\r\n \t<li>Zbo\u017e\u00ed mus\u00ed b\u00fdt v p\u016fvodn\u00edm obalu.<\/li>\r\n<\/ul>\r\n<strong>Krok 2:<\/strong> Kontaktujte n\u00e1s e-mailem na adrese contact@petalwhim.com nebo p\u0159\u00edmo prost\u0159ednictv\u00edm na\u0161eho kontaktu.\r\n\r\nUjist\u011bte se, \u017ee jsou v e-mailu uvedeny n\u00e1sleduj\u00edc\u00ed informace: va\u0161e\u00a0<strong>\u010d\u00edslo objedn\u00e1vky<\/strong>, <strong>n\u00e1zvy vr\u00e1cen\u00fdch polo\u017eek<\/strong>, jako\u017e i <strong>co si p\u0159ejete z vr\u00e1cen\u00ed z\u00edskat<\/strong> (vr\u00e1cen\u00ed pen\u011bz, poukaz nebo v\u00fdm\u011bna za jinou velikost\/barvu).\r\n\r\n<strong>Krok 3:<\/strong>\u00a0Do 48 hodin v\u00e1m odpov\u00edme a sd\u011bl\u00edme po\u0161tovn\u00ed adresu, na kterou m\u016f\u017eete zbo\u017e\u00ed vr\u00e1tit.\r\n\r\nUpozor\u0148ujeme, \u017ee\u00a0<strong>n\u00e1klady na dopravu zp\u011bt jdou na va\u0161e n\u00e1klady<\/strong>.\r\n\r\n<em>Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno v p\u016fvodn\u00edm stavu. Zbo\u017e\u00ed, kter\u00e9 bylo vypran\u00e9 nebo no\u0161en\u00e9 (bez \u0161t\u00edtku), nelze vr\u00e1tit ani refundovat.<\/em>\r\n\r\n<strong>Krok 4<\/strong>: Potvr\u010fte n\u00e1m e-mailem, \u017ee v\u00e1\u0161 v\u00fdrobek byl odesl\u00e1n, a poskytn\u011bte n\u00e1m \u00fadaje o tom.\u00a0<strong>\u010d\u00edslo z\u00e1silky<\/strong>.\r\n\r\nTo n\u00e1m umo\u017en\u00ed uhradit p\u0159\u00edpadn\u00e9 celn\u00ed poplatky.\u00a0<strong>Pokud tyto informace nebudeme m\u00edt, nebudeme moci zaplatit celn\u00ed poplatky a v\u00e1\u0161 bal\u00ed\u010dek v\u00e1m bude automaticky vr\u00e1cen.<\/strong>.\r\n\r\n<strong>Krok 5:<\/strong> Jakmile zbo\u017e\u00ed obdr\u017e\u00edme, zkontrolujeme je a podle va\u0161eho po\u017eadavku:\r\n<ul>\r\n \t<li>Vr\u00e1cen\u00ed pen\u011bz za zbo\u017e\u00ed: obdr\u017e\u00edte e-mail s potvrzen\u00edm o vr\u00e1cen\u00ed pen\u011bz za objedn\u00e1vku. Vr\u00e1cen\u00ed pen\u011bz je obvykle doru\u010deno do 5 pracovn\u00edch dn\u016f<\/li>\r\n \t<li>Vym\u011b\u0148te sv\u00e9 zbo\u017e\u00ed: V\u00fdm\u011bna zbo\u017e\u00ed: Zbo\u017e\u00ed bude vym\u011bn\u011bno za zbo\u017e\u00ed uveden\u00e9 ve formul\u00e1\u0159i pro vr\u00e1cen\u00ed zbo\u017e\u00ed, obdr\u017e\u00edte e-mail s potvrzen\u00edm v\u00fdm\u011bny a nov\u00e9 \u010d\u00edslo objedn\u00e1vky.<\/li>\r\n<\/ul>\r\nPetal Whim\u2122 si vyhrazuje pr\u00e1vo odm\u00edtnout vr\u00e1cen\u00ed zbo\u017e\u00ed, kter\u00e9 bylo odesl\u00e1no nebo sd\u011bleno po uplynut\u00ed lh\u016fty pro vr\u00e1cen\u00ed, nebo zbo\u017e\u00ed, kter\u00e9 nen\u00ed ve stejn\u00e9m stavu, v jak\u00e9m bylo p\u0159ijato. Po schv\u00e1len\u00ed vr\u00e1cen\u00ed v\u00e1m budou pen\u00edze vr\u00e1ceny prost\u0159ednictv\u00edm <strong>stejn\u00fd zp\u016fsob platby jako p\u0159i n\u00e1kupu<\/strong>. Maxim\u00e1ln\u00ed lh\u016fta pro vr\u00e1cen\u00ed pen\u011bz je 10 dn\u00ed. Upozor\u0148ujeme, \u017ee zpo\u017ed\u011bn\u00ed vr\u00e1cen\u00ed pen\u011bz na v\u00e1\u0161 bankovn\u00ed \u00fa\u010det v\u017edy z\u00e1vis\u00ed na va\u0161\u00ed bance.","protected":false},"excerpt":{"rendered":"I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 30 days following the reception of your package to return it [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Petal Whim\u2122<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Petal Whim\u2122\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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